Park
Xel-Há
All-inclusive natural water park built around snorkeling and a river-fed inlet.
Last updated June 10, 2026Spot something off? →
Description
Set where a freshwater river meets the Caribbean in the Tulum municipality. The signature experience is snorkeling the inlet and floating the river that empties into it. Add a Scenic Lighthouse with a waterslide and 360° views, the Cliff of Courage jump, a zip line that ends in the water, a floating bridge, jungle bike paths, cenotes, and a kids' area. Calmer and more "chill" than Xplor. Admission includes meals, drinks, and snorkel gear.
Highlights
- Unlimited snorkeling
- River float into the inlet
- Scenic Lighthouse + waterslide
- Cliff of Courage
- Zip line into water
- Cenotes
- World of Children
Included for hotel guests
Yes — All-Fun Inclusive
Physical level
Relaxed
Recommended age
All ages
Hours
8:30 a.m.–6:00 p.m., year-round
Good to know
Booking
Book through the hotel concierge. This is separate from the dining wish list.
Getting there
Round-trip transportation included for hotel guests; shuttles to the main parks run roughly every 30 minutes.
Location
Cancún–Puerto Juárez Federal Hwy km 240, Tulum municipality (~10 mi from Tulum ruins)
Ticket tiers (for context)
All-Inclusive · Total (adds one optional activity)Hotel guests don't buy tickets for included parks.
Restaurants at Xel-Há
Most in-park dining is included with the admission hotel guests already have.
| Restaurant | Cuisine | Cost |
|---|---|---|
| Xula VistaMain restaurant, panoramic cove view; the only breakfast spot (9:30–11:30 a.m.) | International buffet | Included with park admission |
| La Cocina del PuebloChipotle meatballs, chicken mole, lime soup, tres leches | Mexican, Yucatecan buffet | Included with park admission |
| La TerrazaShaded terrace over the cove; burgers, wings, pizza — kid favorite | Snacks, Fast food | Included with park admission |
| Jardín CoronaTable-service grill near the lagoon; opens seasonally | Grill | Included with park admission |
| Bars (Xula Vista, Del Puente, Jardín Corona, Del Pueblo)Alcohol included at the all-inclusive tier hotel guests get | Cocktails, Beverages | Included with park admission |
Photos
Tips
From us and from other guests. Vote up the ones that helped you.
- 1
It's the farthest park (about an hour away, near Tulum), so treat it as a full day-trip rather than a half-day add-on.
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- 0
Food, drinks, snorkel gear, life jackets, and tubes are all included. You don't need to bring much beyond swimwear and reef-safe sunscreen.
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- 0
Float the river one-way early, before it gets busy, then snorkel the inlet.
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- 0
- 0
It's the relaxed, low-adrenaline option: hammocks, easy snorkeling, slow pace. Some frequent visitors note the river and snorkel experience overlaps with Xcaret, so if you're short on days it's the one to skip; if you want a chill day, it's ideal.
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- 0
Reef-safe sunscreen only. The parks enforce biodegradable sunscreen (titanium dioxide or zinc oxide only); regular sunscreen is not allowed and you may be asked to rinse it off. Buy it before you arrive, since park shops mark it up.
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- 0
Water shoes are the single most useful thing to pack. They are required for some Xplor activities and useful everywhere; sandals slip off on zip-lines and in rivers.
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- 0
Shuttles run from the hotel roughly every 30 minutes to Xcaret, Xplor, Xplor Fuego, and Xenses. Confirm pickup times with the concierge. As a hotel guest your admission and transport are already covered.
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- 0
Pack light, because lockers are small. Lockers are free at Xenses and included with Xcaret Plus; otherwise expect a fee.
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- 0
Protect your phone. Bring a waterproof case on a neck strap or a GoPro, since many activities need both hands.
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- 0
Carry a card or some cash for photos, souvenirs, and snacks at the parks that don't include food.
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- 0
Bring your physical passport. It's required to board park transport and for the tours; a digital copy isn't accepted.
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- 0
Photo passes are pricey but capture shots you can't get yourself. They're most worth it at night at Xplor Fuego, where personal cameras struggle.
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Unofficial fan site. Not affiliated with Grupo Xcaret. Details drift — confirm hours and inclusions with the hotel concierge before planning your day.