Park
Xel-Há
All-inclusive natural water park built around snorkeling and a river-fed inlet.
Last updated June 16, 2026Spot something off? →
Description
Set where a freshwater river meets the Caribbean in the Tulum municipality. The signature experience is snorkeling the inlet and floating the river that empties into it. Add a Scenic Lighthouse with a waterslide and 360° views, the Cliff of Courage jump, a zip line that ends in the water, a floating bridge, jungle bike paths, cenotes, and a kids' area. Calmer and more "chill" than Xplor. Admission includes meals, drinks, and snorkel gear.
Highlights
- Unlimited snorkeling
- River float into the inlet
- Scenic Lighthouse + waterslide
- Cliff of Courage
- Zip line into water
- Cenotes
- World of Children
What to bring
- Swimsuit
- Reef-safe sunscreen
- Comfortable/water shoes
- Towels (not provided)
Included for hotel guests
Yes, All-Fun Inclusive
Distance from resort
~50 min
Time commitment
Full day
Best for ages
All ages, especially good for families, relaxed swimmers, and non-swimmers (gentle snorkeling; gear and life jackets included).
Physical level
Relaxed
Reservations
Reserve ahead
Hours
Monday-Sunday 8:30 a.m. to 6:00 p.m.
Optional experiences & extra costs
- Admission is already included for hotel guests, these are optional add-ons.
- Dolphin swim and Sea Trek with dolphins (min age ~10), premium add-ons.
- Adrenalina speedboat, Stingray encounter, Manatee encounter, Snuba, Xpá spa.
- An aquatic-animal tax (~$3 USD) applies to the animal activities.
Good to know
Plan your time
Full day. It's the farthest of the water parks, so plan a whole day rather than a quick hop.
Booking
Reserve on WishList
Getting there
Free scheduled shuttle to park departing at 9:15am. Return shuttles depart between 5-6pm. If you wish to arrive or leave at different times you will need to book and pay for your own transportation/taxi.
Location
Cancún to Puerto Juárez Federal Hwy km 240, Tulum municipality (~10 mi from Tulum ruins)
Restaurants at Xel-Há
Most in-park dining is included with the admission hotel guests already have.
| Restaurant | Cuisine | Cost |
|---|---|---|
| Xula VistaMain restaurant, panoramic cove view; the only breakfast spot (9:30 to 11:30 a.m.) | International buffet | Included with park admission |
| La Cocina del PuebloChipotle meatballs, chicken mole, lime soup, tres leches | Mexican, Yucatecan buffet | Included with park admission |
| La TerrazaShaded terrace over the cove; burgers, wings, pizza, kid favorite | Snacks, Fast food | Included with park admission |
| Jardín CoronaTable-service grill near the lagoon; opens seasonally | Grill | Included with park admission |
| Bars (Xula Vista, Del Puente, Jardín Corona, Del Pueblo)Alcohol included at the all-inclusive tier hotel guests get | Cocktails, Beverages | Included with park admission |
Photos
Common questions
Is Xel-Há included for Hotel Xcaret Mexico guests?
Xel-Há is part of the All-Fun Inclusive program, so Hotel Xcaret Mexico guests can visit at no extra cost.
How far is Xel-Há from Hotel Xcaret Mexico?
Xel-Há is ~50 min from Hotel Xcaret Mexico.
Do you need a reservation for Xel-Há?
Reserve on WishList
How long should I plan for Xel-Há?
Plan for a full day. Full day. It's the farthest of the water parks, so plan a whole day rather than a quick hop.
What is the recommended age for Xel-Há?
Xel-Há: All ages, especially good for families, relaxed swimmers, and non-swimmers (gentle snorkeling; gear and life jackets included)..
What should I bring to Xel-Há?
Bring: Swimsuit, Reef-safe sunscreen, Comfortable/water shoes, Towels (not provided).
Tips
From us and from other guests. Vote up the ones that helped you.
- 1
It's the farthest park (about an hour away, near Tulum), so treat it as a full day-trip rather than a half-day add-on.
Mesa Notes
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- 1
Float the river one-way early, before it gets busy, then snorkel the inlet.
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- 0
Food, drinks, snorkel gear, life jackets, and tubes are all included. You don't need to bring much beyond swimwear, towels, and reef-safe sunscreen.
Mesa Notes
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- 0
- 0
It's the relaxed, low-adrenaline option: hammocks, easy snorkeling, slow pace. Some frequent visitors note the river and snorkel experience overlaps with Xcaret, so if you're short on days it's the one to skip; if you want a chill day, it's ideal.
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Reef-safe sunscreen only. The parks enforce biodegradable sunscreen (titanium dioxide or zinc oxide only); regular sunscreen is not allowed and you may be asked to rinse it off. Buy it before you arrive, since park shops mark it up.
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Unofficial fan site. Not affiliated with Grupo Xcaret. Details drift, so confirm hours and inclusions with the hotel concierge before planning your day.